Recolux offers lighting fixtures that provide attractive looks and reliable performance for office, retail, food and beverage applications. Reliable lighting systems from Recolux help to improve safety and energy savings while increasing productivity and efficiency.
Led linear ceiling light fixtures is an energy-efficient, low-maintenance alternative to traditional fluorescent tubes in a variety of commercial and industrial lighting applications.
The continuous line luminaire is compact, elegant and has a long service life of> 50,000 hours. Ideal for industrial,commercial and light mounting applications,
Linear led lighting can be equipped with motion, daylight and radio controls for greater energy savings.
30°/60°/90°/120°/Double 25°/Right/Left 25°
Lamp Body Material:
Led trunk rail
CUSTOMER COMPLAIN PROCESS:
When the customer claim the product has problem and are not accordant to their initial expectation. The Quality Assurance department will do a investigation according to the problems which the customer have proposed. Try their best to find the reasons for causing such problems.
Then the QA department should make a Initial Report to the customer to let the customer be assured.
If the QA department fail to analysis, customer should return the bad products and then the QA department will have a further history investigation.
After that the QA department will do a overall investigation on Electrical & Mechanical characteristics.
If they still fail to find the reason, then the Engineering dept, the Planning and Production dept will get together to continue a further and unitary investigation to find the reason for bad work
The stuff from the ministry of foreign trade should feedback the report, If is really the seller’s mistake. The Product department should re-processing the product and send the new to the customer to compensation for the loss.
The continuous improvement to solve the problem would be achived as formal documents issued by Engineering Dept. and other related Dept.. Our workers will be well informed and supervised through SOP(standard operation process) during the Routin Training Course.
Q1. Can I have a sample order for led linear light?
A: Sample order welcomed to test and check quality.
Q2. What about the lead time?
A:Sample: 1-3 days, bulk order: 20-30 days.
Q3. How do you ship the goods and how long does it take to arrive?
A: 3-5 days to arrive by express for sample order.
bulk order: by sea or by air.